Return & Refund
Change of mind/ Bought the wrong item.
- In its original packaging with all swing tags or labels still attached and in a resellable condition.
- Not missing any parts manuals or accessories.
Out of box failure
Incorrect item received
You can return any unwanted product within 30 days of receipt, provided that it is:-
Kindly note, certain products can not be returned due to hygiene purposes. EG. Underwear, bed linen, jewelry, swimwear, health and beauty, food, beverages, grooming products, toname a few. No refund applies if there is any evidence that the product has been used. Customers have the choice of sending the goods back to us.
Using our own courier (door to door) or arranging on your behalf for the item to be collected using one of our preferred couriers. Using your own courier:-
Ship the item to us (iWant Gadgets Unit No 1, Clarensville, 56 Regent Road Seapoint, Cape Town, 8060) Please ensure that you package the item securely to protect it against getting damaged in transit.
Please insert theorder number inside the packaging. We will assess the returned item & credit your account or refund your purchase, excluding the initial courier costs.
We mustcollect:- Pleasecontact us at email@example.com to arrange collection. Please ensure that you package the item securely to protect it against getting damaged in transit. Once we have completed our inspection, we will either credit or refund your purchase, excluding the initial courier costs.
Pleasecontact us at firstname.lastname@example.org within 3 days of receiving yourorder. We may request you to send us pictures of the damages. We will arrange a collection for our warehouse and will inspect the goods. Once the inspection has been concluded, we will replace the item upon stock availability. Failing that, we will refund or credit your account for the damaged goods in full.
Notify us on email@example.com within 3 days of receiving yourorder. Please furnish us with yourorder number and a brief description of the item received. We will be in touch within 7 days to arrange a collection of the incorrect item. Kindly ensure the item is securely packaged. Once the item has been received at our warehouse, we will inspect it, and the correct item will be couriered to you, subject to availability. If we are out of stock, we will refund you in full or credit your account for the purchase.
No. 1 Clarensvile 56 Regent Road, Seapoint 8060 Cape Town WC - South Africa
+27 68 085 3211