Nationwide delivery
We offer delivery or courier throughout South Africa. Ask for a delivery quote with your town and postal code. Availability, charges and estimated delivery times are confirmed for your order before you pay. No standard delivery fee or guaranteed timeframe is advertised on this website.
Store collection
Tell us your preferred store when you enquire. Please wait for confirmation that your item is available and ready before travelling to collect it.
Payment options
Card, EFT and cash are accepted. Confirm the payment arrangement for your collection or courier order with our team.
Damaged, incorrect or faulty goods
If an item arrives damaged, incorrect or faulty, contact us promptly with the order reference and a description; photos can help. We will assess the issue and explain the applicable return, repair, replacement or refund process. Please keep the packaging where practical. This request does not limit statutory rights.
Returns & product warranties
Product-specific warranty details and any voluntary change-of-mind arrangements are confirmed before purchase. Your statutory rights, including any applicable rights for defective goods or online transactions, remain unaffected. The repair-parts warranty is separate from product-sale warranties.
Arrange a return
Contact 021 901 0507 or info@iwgadgets.co.za before sending an item so we can confirm the return address and arrangements. Back up personal data and discuss account removal with us before returning a device. Return costs and remedies are handled according to the circumstances and applicable law.